Privacy Policy

1. Introduction

This Privacy Policy explains how FORCE CODES — Force Dijital Hizmetler Ltd. Şti. (“we”, “us”) collects, uses, and shares personal data when you use our websites and apps, including PupStart, Symbiota, MindBack, and YOYO.

2. Information We Collect

• Account and contact data (email, name if provided), support messages
• Usage and analytics data (events, device type, OS, approximate region)
• Payment metadata from processors (transaction ID, status — we never store card numbers)
• Crash logs and diagnostic data to improve stability and performance
• Content you create within our apps (training logs, health entries, media)

3. How We Use Information

• Provide core functionality and personalize your experience
• Process payments and manage subscriptions or licenses
• Send service emails (receipts, account changes, support responses)
• Improve our products through aggregated, anonymized analytics
• Security, fraud prevention, and legal compliance

4. Sharing

We do not sell personal data. We share data with processors strictly as needed (hosting, analytics, email delivery, payments) under data processing agreements, and with legal authorities only when required by law.

5. Data Security & Retention

We apply reasonable technical and organizational measures to protect your data. Personal data is retained only as long as necessary for the purposes described above and any legal requirements, then securely deleted or anonymized.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time. You may also object to certain processing activities. To exercise these rights, contact us at hello@force.codes.

7. Children

Our services are not directed to children under 13. If you believe a child has provided personal data to us, please contact us immediately so we can delete it.

8. International Transfers

Where data is processed outside your country, we use standard safeguards such as Standard Contractual Clauses (SCCs) with processors as applicable.

9. Changes

We may update this policy as needed. Changes will be posted on this page with an updated revision date.